Privacy Policy

Last Updated: December 2025

1. Introduction

Syntactix Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy operates across our dual service divisions: Syntactix Digital (Software/IT) and Syntactix AEC (Architecture, Engineering, Construction). This policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or engage with our services, and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: includes first name, last name, username or similar identifier, title.
  • Contact Data: includes billing address, delivery address, email address and telephone numbers.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Project Data: includes specifications, blueprints, code repositories, and proprietary business logic shared for the purpose of consultation or project execution.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Service Delivery: To register you as a new customer and strictly to perform the contract we are about to enter into or have entered into with you (Software Development or Civil Engineering Consultation).
  • Communication: To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
  • Improvement: To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Project Confidentiality

For our AEC and Digital clients, we understand strictly that your project specifications are proprietary. Any blueprints, codebases, or strategic documents shared via forms on this site are treated with strict confidentiality and are stored on secure, encrypted servers. We do not share project details with third parties without explicit written consent.

6. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.